The Eventbase Knowledge Base Is Here

The Eventbase Knowledge Base is officially live and it's built with one purpose: to help you get more out of your Eventbase app, faster.

Whether you're onboarding a new team member, troubleshooting a feature mid-event, or exploring capabilities you haven't used yet, our Knowledge Base puts clear, reliable answers at your fingertips. No more digging through emails or waiting on support. The information you need is now organized, searchable and available whenever you need it.

What's Inside the Eventbase Knowledge Base?

The Knowledge Base is organized into five core sections, each covering a distinct area of the Eventbase platform:

• App Foundation: Core features and personalization settings to help you get the most out of your app from day one.

• Scheduling & Event Data: A deep dive into the full range of content possibilities tied to your scheduling and session data.

• Personalization: Discover how your app can craft a unique journey for every attendee, from onboarding flows to discover screens.

• Connect & Engage: Features designed to drive attendee engagement, including push notifications, surveys, games, and more.

• Sponsorship: In-app opportunities to boost sponsor visibility and deliver measurable value to your partners.

• Branding & Appearance: Tools and settings to shape the look and feel of your app.

• Guides & Support: Step-by-step guidance and support resources to help you navigate the platform with confidence.

Popular articles available right now include tutorials on Discover Screens, Feature Tiles and Intro Screens – all foundational elements for creating a polished, intuitive attendee experience.

Always Available Through Eventbase Manager

The Eventbase Knowledge Base is accessible at any time through Eventbase Manager (EBM), empowering your team to reference critical information whether you're in the office, on-site at an event, or working remotely before a launch.

Built-in search functionality allows you to find answers fast. Simply type in a keyword like “push notifications,” “sponsor ads,” or “session types,” and access the exact content you need. This instant access is especially useful during high-pressure moments like event week, when quick answers are essential.

How to Access the Eventbase Knowledge Base

Full access to the Knowledge Base is available through Eventbase Manager (EBM). Log in to EBM to explore the complete library of technical guides, walkthroughs and tailored setup instructions that align with your platform and event needs.

If you don’t have access to Eventbase Manager, reach out to our sales team to get started today.

Start Exploring 

The Eventbase Knowledge Base is live and ready to use. From sponsorship configuration to attendee engagement strategies, everything you need to run a more effective event is now organized and accessible in one place.

Log in to Eventbase Manager for full access and to begin exploring today. As always, the Eventbase support team is available if you need a hand along the way.